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The Reliant Air Conditioning Blog

Our HVAC Technicians Are Heroes… and Here’s Why

One of the things we pride ourselves the most on is our HVAC technicians. Their extensive, ongoing education is one of the reasons we’ve become the most trustworthy and well-known central heating and air companies in the DFW area.

We love to brag about how our technicians are NATE certified, but many people don’t know what that is. NATE is short for North American Technician Excellence. Specializing in all things heating and air-related, this non-profit offers several courses and certifications for the top air conditioning businesses in America. It’s a prestigious honor to be NATE certified, and at Reliant, we make sure all of our employees earn and maintain their NATE certification each year.

And to top it all off, we have our own internal guidelines we hold ourselves to so we can maintain professionalism and build trust with our customers. This includes:

  • Make sure all of our employees are drug-free and have no criminal record

  • Annually attending classroom and lab training to stay up to date on the latest innovations and trends related to heating and cooling equipment.

  • Weekly participating in our own in-house training

  • Annually giving a “technician assessment evaluation” to each employee to ensure our people are sharp and up to date

  • Wearing full uniforms and I.D. badges so you can feel secure letting us into your home

  • Wearing shoe covers and using tarps on the job to keep your home clean

We keep our employee standards high because we want you to have the most professional and quality heating and air service. Our motto is to get the job done right the first time, and with our more than qualified HVAC technicians, we intend to do just that. Not convinced yet? Schedule a free estimate with us and let us practice what we preach!

Reliant Air Conditioning has been family-owned and operated since its beginning over 30 years ago, and we take pride in the personal touch this affords both our employees and our customers. Because of this special focus on customer service and retention, we have been able to stay strong through the years and are only looking to grow.

All of our employees enjoy top pay and fantastic benefits, including health, dental, and vision insurance, life insurance, 401K, vacation time, and paid holidays. We are proud to be able to guarantee work year-round for both our in-office staff as well as our technicians, which is virtually unheard of in the HVAC business.

If you are looking to create a lasting relationship with an established company, then you should look no further in your job search than Reliant Air Conditioning. Check out our available career opportunities.

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Our Home Air Conditioning Repair Service Process

When we created our home air conditioning repair service process, we actually had zero experience in the home service industry. But what we did have, however, is perspective. Our company president, Jeff Stewart, explains: